RPA technology is used by companies to perform the process automation. Software Bots (Robots) are used to automate the process by:

  • Configuring the existing software (ERP’s, Business applications etc.)

  • Capturing the business process

  • Manipulating the data

  • Creating Communication channels with multiple systems

  • Using the Keyboard and Mouse actions



Robotic Process Automation technology has evolved beyond the conventional and it can be used to handle repeatable and high-volume tasks. At Sparsh Communications we offer the scalable automation solutions to our clients and it can drive 50-70% cost reduction simply by automating repetitive tasks. We work on leading RPA tools such as Blue Prism, UiPath, Automation Anywhere and Intellibot. At Sparsh we have an expert RPA development team who can develop a robot which can replicate the manual work done by humans and provide innovative automated solutions. Our exposure to RPA is enriched with machine Learning and artificial intelligence.

  • How RPA Can Help Your Business?

    According to recent study estimates that, by the year 2021, there could be over 4 million robots handling administrative, sales and office related tasks.

  • Higher Quality Data

    To get high performance in the day to day business operations, we will have to eliminate the risk of errors. Robotic Process Automation automates processes which have a higher chance of human error, hence it results in a higher quality of accuracy.

  • Simplicity and Flexibility

    With little effort using RPA, any complex processes will be transferred from human to machine. RPA does not require any coding to automate any workflows. With simplicity and flexibility all tasks and workflows can be automated.

  • Increase Productivity in the Workplace

    Using RPA employees, they no need to spend time on repetitive tasks. Hence, they can concentrate on more productive things.

  • Quick Operations

    Employees manually work will typically slow down processes. Bots can work 24/7/365 and it can improve the speed of operations.

  • Cost Savings

    One of the major advantages of RPA is it has 24-7 operation capability and it will help in immediate and significant reduction in expenditure. So, when you automate any process we can expect greater output in less time and it leads to greater cost savings.

  • Improved internal service levels

    Internal reports can be delivered faster and without mistakes. Most of the business-related issues can be enormously accelerated with the help of robotic process automation.

  • Better Records Management

    Robots constantly document what they have done, and it helps speedy recovery during unexpected shutdowns.



At Sparsh using leading RPA tools, we delivered successful RPA implementations in our client’s businesses by delivering high-performance outputs simply by automating repetitive tasks. Below structured approach we will follow during RPA implementation:

Pre-Process Automation Services
  • RPA Consulting Services
  • Business Processes Identification
  • FTE Analysis & Productivity
  • Automation Rollout Roadmap
  • Optical Character Recognition tools identification
  • Automation Proof of Concept
Post Process Automation Services
  • Cognitive Robotic Process Automation
  • Bot Development
  • Governance Workflows
  • Automation Rollout Roadmap
  • Validated Rollout Strategy and Planning
  • Business continuity plan (BCP) and scaling
Process Automation Design Services
  • Manual process to automation mapping
  • Building intervention system
  • Automation framework & architecture design
Automation Support
  • Bot Management
  • Disaster recovery planning
  • Understanding opportunity discovery and management
  • Cognitive corporate RPA training




  • Customer Support / Help Desk
  • Compliance
  • Accounts Payable
  • Account Opening Procedures
  • Credit Processing


  • Process Automation
  • Compliance
  • Resource Management
  • Immediate responses to guests
  • Automated Room Booking
  • Reduced Time Spent on Data Entry


  • Efficient Cost Management
  • Labor Savings
  • Patient Care
  • Patient Data Entry
  • Patient scheduling
  • Claims Processing
  • Billing
  • Inventory Management


  • Procurement
  • Inventory Management
  • Order Processing
  • Catalogue Management
  • And Many Moreā€¦.


  • Logistics Automation
  • Invoice Generation and Validation
  • ERP Business workflow automation
  • Dynamic Product price comparisons
  • Inventory and Raw Material Management


  • Accelerate period-end processing
  • Update master accounts
  • Maintain attributes across systems
  • And Many More..


Technical Skills
  • We have a team of skilled RPA developers with vast expertise in the RPA Implementation and they can understand our business requirements and repetitive tasks thoroughly and offers business process automation services.
Competitive Pricing
  • Our solutions are affordable in the meantime we ensure that the quality is never compromised. Our hiring solutions always match client expectations and budget.
Agile Scrum Methodology
  • During the development process, we implement agile methodology which mainly focuses on delivering the best results within the mentioned timeline.
  • We offered custom RPA Solutions to our clients across the globe. Below are the some of the industries where we worked majorly:
  • Banking
  • Travel & Hospitality
  • Healthcare
  • Retail
  • Manufacturing and Finance Management



Sparsh has extensive knowledge and hands on experience on full scale RPA implementation for the following domains using multiple RPA tools like UIPath, BluePrism, Intellibot etc.

Blue Prism is Robotic Process Automation software and it offers businesses and organizations power of automation

UiPath is a leading Robotic Process Automation vendor providing a complete software platform to help organizations efficiently automate business processes

Automation Anywhere is Automation software and it helps to create your own software robots to automate any business process

Intellibot is a powerful RPA tool and it is used to simplify the RPA deployments like Speed, reliability, ease of use and extensibility