Robotic Process Automation Use Cases in Manufacturing Industry

Robotic Process Automation Use Cases in Manufacturing Industry

70%-80% of the repetitive and time-consuming rule-based process can be automated using RPA in the manufacturing industry. We explore the benefits of RPA in manufacturing and how it can bring about radical revolutions in manufacturing that many manufacturers are unaware of.

RPA use cases in manufacturing:

BOM (Bill of Materials):

One of the essential documents you must have when manufacturing goods is a bill of materials (BOM). This document contains all of the ingredients or components used for making your product. RPA bots can be combined with optical character recognition. They can be programmed to extract specific product or element data and replicate human steps in producing a bill of materials.

Order Processing with Accuracy and Speed

Improve speed and accuracy in order processing through automation and enable improvement of customer satisfaction by creating a more streamlined ordering process by deploying RPA bots.

Great Customer Service

Robotic process automation in the front office is helpful in situations where enhanced communication with customers is necessary. An RPA system will alert a team member at the correct time to follow up with a customer, maintain contact schedules, and provide alerts if any customer complaints are outstanding or overdue. The employee will see all of their relevant information on one screen and can access the most valuable data quickly via multiple systems so that they can serve their customers better.

Administration and Reporting

Manufacturing companies deal with a wide variety of problems that can be a headache in the long run. These issues demand more attention and resources, becoming overwhelming if not properly managed. For these reasons, many manufacturing companies have successfully employed RPA to strengthen their administration departments by providing them with tools and automation services to handle several tasks that would otherwise become hectic and burdensome to manage over time. By automating time-consuming and mundane processes for your administration, you can substantially reduce your team workload, and they can concentrate most essential business operations.

Transportation & Delivery Management

RPA Bots automate mundane tasks in transportation & delivery management from the initial pick-up request to tracking and reporting shipment status between portals and internal systems. RPA Bots can search emails for required details, schedule a delivery, and provide pick-up times in the required portals.

Invoice processing

Financial processes are integral to the overall functionality of companies. RPA can help with several in-house initiatives like invoice processing by capturing, organizing and collating all relevant information in one place, thus eliminating inefficiency and errors within these tasks, making workflow considerably faster.

Data migration

Robotic process automation can significantly speed up the performance, cancel out the risk of error, and produce much more productive outcomes when performing data migration activities. By aligning flawlessly with the data migration methodology, RPA is an ideal fit for handling data migrations.


RPA in Manufacturing is the next big thing. However, it’s only a few companies that have adopted this technology. Most manufacturers don’t understand RPA and its value to their business – they’re missing out on an opportunity to improve all aspects of their industry: productivity, management and administration.