Quality Policy

Sparsh Communications is dedicated to developing advanced technology solutions with a defined and measurable quality policy. Our practices and procedures are constantly analyzed, simplified to keep pace with the new improvements in technology and requirements of the clients.

We believe that it is the right of our clients to receive techno solution services on-time, within budget, which precisely meets their tailored requirements. We are dedicated to turning your thoughts into reality in any possible way.

We are committed to delivering consistent service aimed at meeting customer prospects within statutory norms by constant enhancement of quality management system. Indeed, all our applications are technologically advanced firm in adherence to internationally acceptable software and web standards. Moreover, we try to ensure through testing that all our deliverables are free from bugs and viruses and if found we remove them instantly.

Our Quality Aims:

  • Client satisfaction.
  • Performance measurable at every functional area.
  • Attract, train and hold the capable IT Professionals.
  • Regular quality enhancement in all areas of the activity of participation of all associates.

Our Quality Objectives:

To improve the company’s ability to constantly meet our customer’s requirements, by improving organizational and team effectiveness.

To understand our quality policy, daily improvements will be combined with individual and team innovations.

Continuous improvement and learning:

Improvement and learning are a regular part of Sparsh Communications daily work so that each employee finds to eliminate problems at the source and recognizes opportunities for improvement.

Customer Driven Quality:

Improvement and learning are a regular part of Sparsh Communications daily work so that each employee finds to eliminate problems at the source and recognizes opportunities for improvement. Quality is judged by the customer. In fact, the quality process should lead to services that contribute value and lead to customer delight.

Product Conformance & Deliverables:

Sparsh Communications strives for conformance of Products & Services to standards and Deliverables are made as per organized development plan.

Quality Product and services:

Our quality process shall lead to products and services that contribute importance, aim at zero defect and lead to customer delight.

Customer complaints reduction and Timely support to customer:

  • We meet customer prospects by understanding the business needs of customers by
  • Working towards the future requirements of customers.
  • Continuously improving and avoiding errors from occurring.
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